Last updated: 20 April 2026
Rocket Learning is operated by Rocket Software Ltd, a company limited by shares registered in the Isle of Man (company number 136537C) with its registered office at 9 Auldyn Walk, Ramsey, Isle of Man, IM8 2TN. ICO registration number: R990140.
You can contact us at [email protected].
References to “Rocket Learning”, “we”, “us” or “our” refer to Rocket Software Ltd. References to “you” or “your” refer to any person who accesses or uses the platform.
Rocket Learning is an interactive online education platform for children aged 5 to 16 (Year 1 to Year 11). It is available as a web application at rocketlearning.uk and as a native iPad application available from the Apple App Store.
The platform provides curriculum-aligned lessons, quizzes, interactive puzzles, exam preparation, gamification features (including the Rocket Arcade, RocketFuel rewards, and leaderboards), AI-assisted tutoring, progress tracking, and weekly reports.
Content currently covers Maths, English, Science, Geography, History, Computing, and Business Studies across the UK National Curriculum, with exam preparation aligned to GCSE (AQA, Edexcel, OCR, WJEC Eduqas, CCEA), National 5 (SQA), and Functional Skills qualifications.
Parent/Guardian Accounts:A parent or guardian must register an account to manage subscriptions and child profiles. You must be at least 18 years old to create a parent account. You are responsible for all activity under your account, including your children's use of the platform.
Student Accounts: Child profiles are created and managed by a parent/guardian account. Students access the platform through their own login credentials set up by their parent.
Guest Accounts:Users may access the platform without registration via a guest account. Guest accounts provide limited access (up to 5 free lessons per subject). For children under 13, a parent or guardian's email address and explicit consent are required before a guest account can be created, in accordance with UK GDPR and the Data Protection Act 2018.
Educator Accounts: Educators and tutoring professionals may use the platform under a paid subscription. Educator terms are the same as parent account terms unless otherwise agreed in writing.
You agree to provide accurate information when creating an account and to keep your login credentials secure. You must not share your account with anyone outside your household.
Access to the full platform requires a paid subscription. We offer three tiers:
Prices are in GBP. Rocket Software Ltd is not currently VAT-registered and no VAT is charged on subscription fees. We reserve the right to change prices with at least 30 days' notice. Any price change will take effect at your next renewal date.
Free Trial: New users may be offered a 14-day free trial with full access to all features. One free trial is available per household. If you do not cancel before the trial ends, your subscription will begin and you will be charged.
Auto-Renewal: Subscriptions automatically renew at the end of each billing period (monthly or annually) unless cancelled. You may cancel at any time from your account settings.
Web Payments: Card payments on the web are processed by Trust Payments (SecureTrading). We do not store your card details. Card details are held securely by the payment provider.
iPad Payments:Subscriptions purchased through the iPad app are processed by Apple via In-App Purchase. These are subject to Apple's terms of service. To cancel an iPad subscription, you must do so through your Apple ID settings.
Discount Codes: Promotional discount codes may be offered from time to time. Codes are single-use per account unless stated otherwise, cannot be combined with other offers, and may be withdrawn at any time.
Cooling Off Period: Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have a 14-day cooling off period from the date of purchase. If you wish to cancel within this period, contact us at [email protected] and we will issue a full refund.
Cancellation After 14 Days: You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. No partial refunds are given for unused time within a billing period.
Refund Processing: Refunds are processed within 14 days of cancellation to the original payment method, as required by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Apple Purchases: Refund requests for subscriptions purchased via Apple In-App Purchase must be made through Apple. We cannot process refunds for Apple transactions directly.
Unsubscribed users (including guest accounts) may access up to 5 free lessons per subject. After this limit is reached, a paid subscription is required to continue. We reserve the right to modify the free access limit at any time.
All content on the platform, including but not limited to lessons, questions, interactive puzzles, images, animations, game assets, code, and design, is the property of Rocket Software Ltd or its licensors and is protected by copyright and intellectual property law.
You may not copy, reproduce, distribute, modify, or create derivative works from any platform content without our prior written consent. Your subscription grants you a personal, non-transferable, non-exclusive licence to access and use the content for private educational purposes only.
Rocket Learning is not affiliated with or endorsed by any exam board (AQA, Edexcel, OCR, WJEC Eduqas, CCEA, or SQA). Exam board names and specification references are provided for information purposes only.
The platform includes an AI-assisted tutoring feature powered by third-party AI services (currently Anthropic Claude for tutoring and OpenAI for content moderation). Use of AI tutoring requires explicit consent, which can be granted and revoked from your account settings.
The AI tutor operates within educational boundaries only. It is designed to help students understand curriculum topics and will not provide advice on non-educational matters, personal issues, or anything outside its educational scope.
AI-generated responses may occasionally contain errors or inaccuracies. The AI tutor is a supplementary learning tool and should not be relied upon as a sole source of educational guidance.
Student messages sent to the AI tutor are processed by our third-party AI providers for the purpose of generating educational responses. Only the student's first name and message content are shared. See our Privacy Policy for full details.
The AI tutor is intended as an educational support tool only. It is not a substitute for professional medical, psychological, safeguarding, or academic advice. If a student raises a topic outside the AI tutor's educational scope, the tutor is designed to redirect the conversation and, where appropriate, surface safeguarding resources. Parents should discuss any significant concerns raised by a child directly with the child and with a qualified professional where relevant.
We are committed to the safety and wellbeing of all users. Our moderation systems are designed to detect indicators of harm, including self-harm, grooming, and other safeguarding concerns.
If our systems detect a safeguarding concern, we may:
Rocket Learning is not a medical, counselling, or emergency service. In an emergency, always call 999.
Parents and guardians are responsible for supervising their children's use of the platform. You are responsible for ensuring that the content and features are appropriate for your child.
You may manage your child's consent settings (including AI tutoring) from your parent dashboard. You may also view your child's progress, activity, and moderation history.
We operate a granular consent system. The following consent types may be requested:
Parents may manage consent for their children. All consent changes are logged with timestamps for audit purposes.
RocketFuel (RF) is a virtual reward currency earned by completing lessons and activities. RocketFuel has no monetary value, cannot be exchanged for real currency, and cannot be transferred between accounts. RocketFuel balances are forfeited on account closure, subscription cancellation, or termination, and are not refundable in money or any other form.
RocketFuel may be used within the platform to unlock cosmetic items (such as avatar components) in the Avatar Shop. We reserve the right to modify the RocketFuel system, including earning rates, prices, and available items, at any time.
Leaderboards and league tiers are based on weekly RocketFuel earnings and reset each Monday (UTC). Promotion and demotion between tiers is based on weekly performance thresholds.
The Rocket Learning iPad app is available from the Apple App Store. Use of the app is subject to these terms and Apple's standard End User Licence Agreement.
The app may cache lesson content locally on your device for offline access. Cached data is stored using Apple's standard device storage mechanisms and is removed when you delete the app.
Progress made offline is synced to our servers when an internet connection is restored. Some features (AI tutor, leaderboards, exam prep) require an active internet connection.
The Rocket Arcade hosts interactive educational games. Some games may be loaded from our content delivery network via embedded web views and may incorporate third-party libraries or assets. All Arcade content is subject to these terms.
We take reasonable care to ensure Arcade content is age-appropriate and educationally relevant. We may add, remove, or modify games at any time without prior notice. If you experience a technical issue or have a concern about any Arcade game, please contact [email protected].
You may request deletion of your account at any time. When a parent account is deleted, all associated child profiles and their data are also permanently deleted.
Deleted data includes: personal information, lesson progress, scores, RocketFuel balances, avatar customisations, subscription records, and all other account-associated data.
Account deletion is permanent and cannot be reversed. If you have an active Apple subscription, you must cancel it separately through your Apple ID settings before deleting your account.
Where we are legally required to retain certain records (for example, accounting records, tax records, payment records, or safeguarding records), we will retain only the minimum data necessary for the period required by law, after which it will be deleted. Details of retention periods are set out in our Privacy Policy.
We use the following third-party services to operate the platform:
Each third-party service operates under its own terms and privacy policy. We only share the minimum data necessary for each service to function. See our Privacy Policy for details on what data is shared with each provider.
When using the platform, you and any student profiles under your account agree not to:
Parents and guardians are responsible for ensuring that children using the platform under their account comply with this Acceptable Use policy.
We may suspend or terminate your access to the platform if:
Where practical and appropriate, we will give you notice and an opportunity to resolve the issue before suspending or terminating your account. For serious breaches, including safeguarding concerns, we may suspend access immediately.
Termination does not affect any rights or obligations that have accrued before termination, including our right to retain records as set out in §15.
If you have a complaint about the platform or our service, please contact us at [email protected] in the first instance. We aim to acknowledge complaints within 5 working days and to resolve them within 30 days.
If we are unable to resolve your complaint to your satisfaction, UK consumers can obtain free, independent advice from Citizens Advice (citizensadvice.org.uk or 0808 223 1133). We do not currently subscribe to a specific alternative dispute resolution (ADR) scheme. This does not affect your statutory right to bring proceedings in court.
We will not be liable for any failure or delay in performing our obligations where this is caused by circumstances beyond our reasonable control, including but not limited to: failure of public or private telecommunications networks; failures or outages of third-party cloud, hosting, or payment providers; acts or omissions of government; civil or military action; natural disasters; pandemic or epidemic; or industrial action.
If such an event substantially prevents us from providing the platform for more than 30 consecutive days, you may cancel your subscription and receive a pro-rata refund of any prepaid fees covering the period of disruption.
You may not assign, transfer, or sub-contract your rights or obligations under these terms without our prior written consent.
We may assign or transfer our rights and obligations under these terms, including in connection with a sale, merger, reorganisation, or transfer of the business, without your consent. We will notify you of any such assignment by email or in-platform notification.
Nothing in these terms limits or excludes our liability for:
(a) death or personal injury caused by our negligence;
(b) fraud or fraudulent misrepresentation;
(c) any breach of your statutory rights under the Consumer Rights Act 2015 or other consumer protection legislation that cannot lawfully be limited or excluded;
(d) any other liability that cannot be limited or excluded as a matter of law.
Subject to the above, and to the fullest extent permitted by law:
This section does not affect your statutory rights as a consumer.
We will provide the platform with reasonable care and skill and will take reasonable steps to ensure that lessons, quizzes, and other educational content are accurate, curriculum-aligned, and of satisfactory quality.
However, we do not guarantee that:
Rocket Learning is a supplementary educational tool. It does not replace formal schooling, registered tutors, professional educational advice, or any statutory requirements relating to elective home education.
Nothing in this section affects your statutory rights under the Consumer Rights Act 2015, including the right to digital content that is of satisfactory quality, fit for purpose, and as described, and to services performed with reasonable care and skill.
We may update these terms from time to time.
Minor changes (such as clarifications, correcting typographical errors, or changes that do not materially affect your rights) will take effect on posting. We will update the “Last updated” date at the top of these terms. Your continued use of the platform constitutes acceptance of minor changes.
Material changes (such as changes to price, core features, data processing, or consumer rights) will be notified to you by email or in-platform notification at least 30 days before they take effect. Material changes will only apply to you if you actively accept them, or if you continue to use the platform after being given a clear opportunity to cancel with a pro-rata refund of any amounts prepaid for the remainder of your current billing period.
These terms are governed by the laws of the Isle of Man. If you are a consumer based in the United Kingdom, you will also benefit from any mandatory consumer protection provisions under UK law.
Any disputes shall be subject to the exclusive jurisdiction of the courts of the Isle of Man, except that UK consumers may also bring proceedings in the courts of their country of residence.
The platform is designed and marketed for use in the United Kingdom and the Isle of Man. We do not actively target users in other jurisdictions.
If you access the platform from outside the UK or the Isle of Man:
These terms, together with our Privacy Policy, constitute the entire agreement between you and Rocket Software Ltd regarding your use of the platform.
If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
Our failure to enforce any right or provision of these terms shall not constitute a waiver of that right or provision.
If you have any questions about these terms, please contact us: